I'd love to give you 15 bucks to spend at OOP! No strings attached.
Just give me your honest, invaluable input from the list of questions below. Just email it back to me and I will email you a $15.00 gift certificate. Redeemable now through February 14th. Email
davidriordan@oopstuff.com
I think you could probably whip through these questions in about 10 minutes.
So, Here ya go. Thanks for your help and of course, thanks so much for your continued support.
I appreciate your business greatly.
Cheers
David
OOP! SURVEY 2009
Name__________
Address__________________
________________________
**Name is needed to log $15.00 under your account at the stores. To redeem $15.00 gift certificate simply give your name at checkout and the cash is applied to your sale.
How long have you been an OOP! customer____________
How did you first hear about us______________________
Which OOP! store do you most often shop?
Westminster st Providence__________________
South County Commons, Wakefield____________
www.oopstuff.com _______________
ONLINE STUFF
Are you signed up to receive email updates from our blog? The OOP! blog tells you more
about the OOP! lifestyle: products, artisits, holidays, gift giving occassions and
David, Jennifer and family, and a whole lot more
Yes________
No_________
Sign up now Top left side of the blog at the Feedblitz logo
Do you receive weekly (OOP! Alerts) and monthly (OOP! Loop) emails from me?
These emails notify you about sales, promotions, special items, fun and fabulous happenings at OOP! and around the state?
yes________
No_________
Sign up now
Do you stream online? Where?_____________________
_______________________________________________
Which local (New England) websites do you use?______
_______________________________________________
Which National Websites do you use?________________
_______________________________________________
Have you purchased from oopstuff.com?
Yes________
NO________
How was your experience?
rate it 1 to 5. 1 being poor, 5 being excellent
________
Is the site easy to navigate and easy to shop?
rate it 1 to 5. 1 being poor, 5 being excellent
________
STORE STUFF
Rate our OOPsters.
Do you find they are eager to help?
yes_______
No________
sometimes______
Are they informed about the products?
yes_______
No________
sometimes______
Are you able to find what you came looking for most of the time.
yes_______
No________
sometimes______
How many times a year do you leave dissappointed________
What attracts you to shop our stores
check as many as possible
convenience__________
selection____________
pricing______________
quality______________
service______________
Please rate the items you checked above on a scale of 1 to 5.
Use 1 for most important 5 for least important
convenience__________
selection____________
pricing______________
quality______________
service______________
How do you rate our prices?
above average_________
below average_________
average_______________
Do you ever find the same products elsewhere for less, Where________________
How do you rate the quality of our merchandise?
above average_________
below average_________
average_______________
How do you rate the selection of merchandise?
above average_________
below average_________
average_______________
What products would you like to see more of?
____________________________________________
____________________________________________
____________________________________________
What products would you like to see less of?
____________________________________________
____________________________________________
____________________________________________
CORPORATE GIFTS
Did you know we have a corporate gift division______
The possibilities are limitless.
I'd love a referral to the person in charge of corporate gifts at your company.
Name_______
Phone_______
Email___________________
Can I tell this person you suggested I contact them___________
DISCOUNTS, EVENTS, PROMOTIONS
Do you shop during special events and promotions?
Yes__________
No___________
Sometimes_______
Do you know about OOP! Dream Dollars?
You can give your name each time you make a purchase. Your sales accumulate. When you get to $250.00 spent we email you a $25.00 gift cert. Once you redeem the gift certificate you get 5% off all your future purchases.
Are you in the program________
Would you like to be__________
Have you ever used a birthday coopon?
Yes__________
No___________
Have you ever used any other OOP! coopon?
Yes__________
No___________
We can call you to invite you to special events, sales and promotions.
Name______________Phone____________ Love OOP! but, no thanks________
I would love to hear any other input you have about our stores,
sales staff, merchandise, or any other facet of the business.
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
SHOPPING FREQUENCY
How often do you shop OOP!
weekly________
monthly_______
several times a year_________
once a year________
How often do you shop OOPstuff.com
weekly________
monthly_______
several times a year_________
once a year________
How often do you shop some other store you condsider an OOP! competitor
weekly___________
monthly__________
several times a year_________
once a year________
Name 5 stores you feel are our competitors.
____________________
____________________
____________________
____________________
____________________
REFERRALS:
Referrals can help our business tremdously. Do you know someone who has not shopped OOP! that you feel may really enjoy our products and services. I'd love to send them information on OOP! and a small gift.
Name________________
address______________
__________________________________________
Email______________________________________
OPTIONAL:
Please include your name and phone
I would love to follow up to discuss any complaint you may have
Name___________________
Phone________________
Thanks!
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